Terms & trade conditions....


We luv that you want to make our products yours =)

When you shop at emmeline othine - you automatically accept our trade conditions below.

Please read them carefully before you start virtually shopping.

 

Buying products:

Place your goods in the cart & fill out your information before final payment -

all our prices is in DKK & includes danish 25% VAT.

We use Paypal - which is a safe & easy way for online shopping - follow paypals instruction, when finishing up your purchase. 

When payment has been accepted, you will receive an order confirmation by mail.

If you have any further questions regarding your order - please contact us at +45 31363233

or at emmeline@emmeline-othine.com 

 

Delivery Terms:

Delivery is dkk. 80,-

If you wish to exchange your goods - your purchase will be subject of another fee of dkk. 80,-.

Handling of orders will be within 7 working days.

If a product is sold out - we will refund your money immediately & are so sorry for the inconvenience we may have caused you.

 

Exchange & return:

We render  a 14 days right of return, valid from the day you receive your products.

The products need to be returned unworn & in the same condition as received - otherwise a partial refund of the goods total value, upon purchase - is refunded...so keep everything crisp & in a good condition!  

If you wish to return your goods - we will transfer the amount to your account, in agreement with The Danish Consumer Protection Act § 21 stk. 3 and 4.

We will return your money to the credit card used, when purchasing the products. 

Please remember to save your postal receipt - should any details come in handy - regarding missing parcel or the 14 days right of return. 


You need to return your goods to following address:

emmeline othine

Nordre Frihavnsgade 14

2100 Kbh. Ø

Denmark

 

If you like to make a reservation online for certain products, but like to pick up the goods yourself, try it on - get the feel of it - our normal trading terms for our shop applies. We then render a 5 days opportunity to return the goods, unworn & in mint condition. No money back - but feel free to exchange to something new & spectacular, or we will issue a voucher - you can use when you please.

We will also refund the total shipping cost applied to your invoice immediately.

 

Warranty: All the products are covered by the Danish Sale of Goods Act’s rules - which means a 24 months warranty.

No warranty on sequins, stones and beads - so take special care of these particular items.

 

HAPPY SHOPPING!

XoXo 

emmeline othine